Website terms
What this website is, what it is not, and the limits that apply to the information published on it. Short, because most of it is a single idea repeated: this is general information, not advice on your specific circumstances.
Last reviewed: October 2026.
Who we are
Westlake Insurance Agency is an insurance intermediary operating in Kenya, with offices at Saito Centre, 2nd Floor, Room 207B, Eldoret, and Victor House, First Floor, Room 204, Kitale. We arrange insurance with licensed underwriters. We are not an insurer, and we do not underwrite risk.
Our licence particulars are published on the About page and in the footer of every page.
General information only
Everything on this website is general information about insurance in Kenya. It is not advice on your specific circumstances, and it is not a substitute for reading a policy, a schedule or a quotation.
Insurance turns on the detail of a particular risk and the wording of a particular policy. Two businesses in the same trade can need different covers. If you want advice on your situation, ask for it — that is what the office numbers are for.
Figures are indicative
Any premium, rate, excess or limit shown on this site is an indicative market figure, published to answer a real question rather than to sell a product. It is not a quotation, it does not bind any underwriter, and it may be out of date.
The only figure that binds anyone is the one in a written quotation or policy schedule issued by an underwriter, after underwriting. Premiums depend on the risk, the sums insured, the excess, the claims history, and the underwriter's own rating.
No cover is created by using this site
Reading this website, sending a message, or using the quote builder does not create a contract of insurance and does not provide any cover. Cover begins only when an underwriter has accepted the risk, a premium has been paid, and a policy has been issued.
Accuracy and corrections
We try to keep the content accurate and current, and we review the pages that carry figures at least quarterly. Law, regulation and market practice change, and a page can be overtaken by events.
If you find something that is wrong, tell us and we will correct it. Where a correction is material, the page will note that it was corrected and when.
Third-party links
This site links to external sources, including Kenya Law, the Insurance Regulatory Authority, and map providers. Those sites are not under our control, and we are not responsible for their content or their privacy practices.
Intellectual property
The Westlake name, logo and the content of this site belong to Westlake Insurance Agency, except where a credit states otherwise. Photographs are credited in the footer and are used under the licences stated there.
Liability
To the extent permitted by law, we are not liable for loss arising from reliance on the general information published here. Nothing in these terms limits liability for fraud, or any liability that cannot lawfully be limited.
Complaints
If something has gone wrong, the route is set out on the complaints page. It includes the escalation to the Insurance Regulatory Authority.
Governing law
These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute arising from them.
This page provides general information about insurance in Kenya. Cover is subject to the terms, conditions, exclusions and limits of the applicable policy.
A question about anything on this page?
Ask before you rely on it. That is the point of the page, not a formality.