Insurance in Eldoret
An office in the town centre, a phone number that reaches it, and advisers who know what a Uasin Gishu trading account looks like when it is under-insured.
- Office
- Saito Centre, 2nd Floor, Room 207B
- Town
- Eldoret, Uasin Gishu County
- 0101 500968
- Directions
- Open Saito Centre in Maps
What Eldoret asks for
Eldoret is a working town, and its insurance looks like its economy. Four exposures come up again and again.
Transport and the northern corridor
The A104 runs through Uasin Gishu towards Malaba and the Ugandan border. Lorries, tankers, trailers and buses are insured here every week, and the losses that matter are rarely the small ones — a loaded trailer on its side is a cargo claim, a liability claim and a business interruption claim at the same time.
Alongside the long-distance traffic sits the town's own: matatus on fixed routes and boda bodas on every corner. PSV cover is a separate class with passenger liability limits and driver conditions that a private motor policy does not have.
Agriculture and agri-processing
Maize, wheat, dairy and the mills and stores that handle them. The exposures are seasonal: a silo, a drier, a cold store, and a payroll that swells at harvest. Property sums insured set three years ago are usually wrong now, and seasonal staff are usually missing from the WIBA declaration.
Education and institutions
Eldoret is a university town. Campuses, halls of residence and school buses bring property, public liability and group personal accident exposures that are often insured piecemeal across three policies with three renewal dates.
Trade and small business
Shops, workshops, hardware yards and distributors. Stock, cash, glass, goods in transit and a WIBA obligation for the staff. A commercial package covers most of it in one policy — which is cheaper and easier to administer than four separate ones, and far better than the one fire policy most SMEs start with.
Cover arranged from this office
The lines we are asked for most in Eldoret, with the page that explains each one.
Claims, locally
A claim reported in Eldoret reaches an adviser in Eldoret. That matters less for a windscreen and more for a fire, where the first two days decide what evidence still exists.
We notify the underwriter, chase the loss adjuster, and tell you where the file actually stands rather than where it should be.
Ask for the adviser who handles your class of business when you call, and you will be put through to them.
Also serving Iten, Kapsabet, Nandi Hills, Webuye and the wider Uasin Gishu and Nandi trade area. Cover is arranged by phone and WhatsApp for clients outside the town.
This page provides general information about insurance in Kenya. Cover is subject to the terms, conditions, exclusions and limits of the applicable policy. Addresses and telephone numbers are those published by Westlake Insurance Agency.
Questions we are asked
Where is the Westlake office in Eldoret?
Saito Centre, 2nd Floor, Room 207B, in Eldoret town centre. The phone number is 0101 500968, which is also the WhatsApp number.
What insurance can I arrange in Eldoret?
Motor — private, commercial, PSV and fleet — medical, WIBA, property, liability, business interruption, engineering, marine and goods in transit, and personal cover including life, home and personal accident.
Do I have to visit the office?
No. Most business is done by phone and WhatsApp. The office matters when you want to sit down with someone, sign in person, or hand over original documents.
Can you cover a matatu or boda boda in Eldoret?
Yes. PSV motor cover is one of the lines arranged most often here, along with commercial motor for lorries on the northern corridor.
In Eldoret? Walk in.
Saito Centre, second floor, Room 207B. If you would rather be talked in from where you are standing, call the office and we will direct you.